FAQ / Race Details

What are the distances for each event?

Half Marathon – 13.1 Miles
5k – 3.1 Miles
Kids Marathon – Point 2 miles(ish) (26.2 total of Program)

What are the start times for each event?

Half Marathon – 8:00 a.m.
5k – 9:30 a.m.
Kids Marathon – 10:00 a.m.

What are the packet pickup dates/locations?

Pre-Race Packet Pickup

(TBD)***Wednesday, May 2nd, and Thursday, May 3rd from 2pm – 8pm***

You will need to show a valid ID to pick up your packet. You may pick up packets for other runners if you have a note and photocopy of their ID.

Race Day Packet Pickup 

Half Marathon Runners may pick up their packet race morning from 4:30 – 6:30am at the Bus Pick Up location (Historic Rare Elm Tree, 100 100 S, Provo, UT 84606) – To the East of the Utah County Courthouse, to the South of the Utah County Administration Building, and to the West of the parking garage.

We know it looks funny but if you put this in Apple Maps, it will get you to the right parking lot 😉

5K RUNNERS may pick up packets on race morning from 8:30 – 9:15 am @ South Parking Lot of Trapnell Orthodontics at 3470 N. University Ave, Provo.

Where are the start and finish locations for the Half Marathon & 5K?

The Half Marathon will start at South Fork Park up Provo Canyon and end in downtown Provo at the intersection of University Ave. and Center St.

The 5k start line is at 3470 N. University Ave. and finishes at the same location as the Half Marathon in Downtown Provo.

Will Half Marathon runners be bussed to the start line?

YES! All half marathon runners MUST ride the buses to the start line. You will NOT be able to drive or get dropped off at the start line on your own. Buses will be picking up runners from the address listed above, close to the finish line location from 4:30 am – 6:30 am.  All runners who are on the first round of buses will be eligible for the “Early Risers” Prize Giveaway, which will include some awesome prizes from our sponsors!

Where is the bus pick-up location?

Historic Rare Elm Tree, 50 E 100 S, Provo, UT 84606 – To the East of the Utah County Courthouse, to the South of the Utah County Administration Building, and to the West of the parking garage.

We know it looks funny but if you put this in Google Maps, it will get you to the right parking lot 😉

Will 5k runners also need to ride the bus?

No! 5k runners must park or get dropped off by the 5k start line located at 3470 N. University Ave., Provo. There will be a shuttle bus picking up 5k runners near the finish line at the corner of 100 W. / Center St. to transport them back to their vehicles. This is the same location as the bus pick-up referenced above.

Will there be a clothing bag drop at the Half Marathon start line?

Yes, there will be a bus at the half marathon start line to take clothing bags down to the finish line. Be sure to label your bag clearly with your bib number. There will also be a clothing drop box at the first two water stations that will be taken down to the finish line. Remember that using the bag drop service is at your own risk…Run13 is not responsible for any lost or stolen items.

What is the time limit to complete the race?

Half Marathon and 5k courses close at 11:00 am. This means that police and volunteer support along the racecourse will end at 11:00 am. However, race festivities will continue until 12:00 pm.

What time is the awards ceremony?

Approximately 10:15 a.m. for the overall winners of the 5k and Half Marathon.

Age category winners will receive their medals at the Smile Center of Utah booth for both the half marathon and 5k.

You can pick up your medal after we begin getting the official results from the timing company. Listen for announcements at the race for when those are available for pickup.

If you cannot stay afterward, you can pick up your medal at the Smile Center of Utah (10 S 300 E, Provo, UT 84606) Monday through Thursday during business hours.

Are there awards?

Overall Half Marathon Winners (male & female) – $250
Half Marathon 2nd place (male & female) – $75
Half Marathon 3rd place (male & female)- $50
Overall 5k Winners (male & female) – $50
Awards will be given to the top three finishers in each age division for Half Marathon and 5k. Plus, all Half Marathon finishers will receive custom medals.
Cash prizes must be claimed within 7 days of the event or money will be donated to charity.

What are the Age Divisions for the Half Marathon and 5k?

1-11             12-14
15-18          19-24
25-29         30-34
35-39         40-44
45-49         50-54
55-59         60-64
65-69         70-74
75+

How many Water/Aid Stations and what type of fluid replacements are offered?

There will be (6) Coca-Cola Hydration and Aid Stations along the Half Marathon course which will provide both water and Powerade. Volunteers will be on hand to cheer you on and assist in any possible way. We will also have plenty of Dasani water at the Finish Line Compound.

What is the elevation change for the Half Marathon and 5k?

The Half Marathon will experience a net elevation drop of approximately 900 feet. The 5k will experience a net elevation drop of approximately 100 feet. While the elevation charts on the course routes page will show an elevation gain of 121 feet for the Half Marathon and 16 feet for the 5k, these numbers are referring to TOTAL elevation gain, which means the sum of ALL uphill travel for the entire distance of the route including any small hills or gradual inclines.

Where should I park?

On race day, half marathon runners can park in the Zions Bank parking structure off of 100 N. University Ave. or in the parking lots and garages for the Utah County Government buildings on 100 S and 200 S. You can also possibly park in the Nuskin parking terrace.  Parking lots are also available to the west of the Post Office on Freedom Blvd. and 100 S. Do NOT park in the Post Office parking lot as they will tow your car. There is also plenty of street parking, however, please do NOT park along the west side of University Ave. as that is where you will be running! 5k runners will want to park near the 5k start line located at 3300 N. University Ave., Provo (by Jamestown Square). There will be a bus at the finish line to shuttle 5k runners back to their vehicles.

Are there any post-race medical attention/massage therapy and locations?

There will be medical support to cover minor medical issues at the Finish Line Compound and at most aid stations along the course. Each aid station will have communication with emergency medical services. We do our best to provide massage therapists at the Finish Line Compound to help relax & loosen up tight muscles. We are always on the lookout for companies/schools/businesses that provide this service to get in touch with us so we can partner with them at our events.

What kind of food/drinks are at the finish line?

Post-race refreshments and food will be available as permitted via state and local health requirements. Basically, we’ll have as much as we are allowed. Post-race festival will include a multitude of food options in close proximity to the finish line.

Will portable bathrooms be on the course?

Yes, at the Start and Finish Line Compound. The half marathon course will also have portable bathrooms located approximately every 3 miles along the course.

Can I run the courses without registering?

No. All runners without a Provo City Half Marathon or 5k bib will be directed off the course immediately.

Am I allowed to use my Portable Music Device during the race?

Yes!

Are there Timing Chips & Race Numbers?

All official entrants will receive a numbered bib with the timing chip attached to the bib. That’s right, no more putting them on your shoelaces or being held up at the finish line to wait for it to get clipped!! Just secure your runner bib and you are good to go!

If I get injured or for any other reason can’t run after I have registered, can I have my money refunded or can I change categories?

Once your registration has been accepted all fees are non-refundable, however, you have some options. You may transfer or “sell” your entry to another runner, you can transfer yourself to another Run13 event if you do so by May 1, 2024 – both for a transfer fee. If the price of registration has increased since the time you purchased it, the new runner will be required to pay that difference. If you decide to change categories or transfer your registration to another Run13 event of a higher price you must pay the difference in the registration price plus the transfer fee. If you change categories or transfer to a Run13 event of a lower price you will not receive a refund for the price difference and must still pay the transfer fee.

**Run13 is not responsible for the pricing you choose to sell your registration.**

To transfer your registration to someone else, use Active.com to do the following:

    1. Transfer registration
        1. Log in to ACTIVE.com
        1. Click your name in upper right side and choose My Events
        1. Click Transfer registration to another athlete
        1. Enter recipient email address in Email address field
        1. Enter recipient email address in Confirm email address
        1. Click Submit
      1. Confirmation email sent verifying transfer process initiated to transferring participant and to the new participant
  1. Accept registration
      1. The new registrant opens email notification of transfer
        • Note: the email subject is Claim your registration for {event name} from {original participant} 
      1. Click Claim registration within message
      1. Log in to ACTIVE.com
      1. Complete registration form
      1. Click Continue
    1. Click Check out

To transfer your registration to a future Run13 event, use Active.com to do the following:

  1. Follow the below steps to transfer to a different event after logging into myevents.active.com
    1. Locate your registration
    2. Click Transfer to another event
    3. Select the new event
    4. Select new category
    5. Click Continue
    6. Verify Registration information
    7. Agree to the waiver
    8. Enter Electronic signature
    9. Click Continue
    10. Click Complete

Will there be pacers on the course?

Yes, there will be pacing the Half Marathon course. We will also be lining up runners according to their pace per mile at the start line – please line up accordingly and allow the faster runners to gather at the front of the pack.

Can I run with a stroller?

Yes. We simply ask those running with strollers to start towards the back of the race pack to avoid other runners tripping over stroller wheels and injuring themselves or your children.

Where are good places for my family to watch the race?

The best place is at the Start and Finish Line Compound. Also, have your family check out the interactive course maps online and they may find a great place to cheer you on.

Where do I get my timing chip?

At pre-race packet pickup or the morning of the race.

What happens if there is bad weather?

A little rain won’t stop this race! However, if there are major weather warnings prior to the event, check the home page for updates and watch for an email.

In the event that severe weather does threaten the event, we have prepared some weather cancellation policies and guidelines. Runners’ safety is the most important thing and if any of the threatening weather conditions listed below are present on the day of the event, the event may be delayed or canceled.  When weather conditions or other physical conditions present a danger to participants, race officials maintain the right to cancel the event.  Less threatening conditions may cause alterations to the course or the post-event festival to ensure participant, volunteer, and community safety.  Such conditions fall under the label “Acts of God,” and will not result in refunding of any race entry fees or future event credits.

The race may be canceled or delayed if any of the following weather conditions exist: Lightning Threat, Lightning Storm, Tornado Warning, Tornado Watch, Thunderstorm, “Heavy” Rain, or other major weather condition.

The start of the event may be delayed one hour from the posted start time if any of the above mentioned conditions exist. The event may then be canceled if any of the weather conditions persist: Tornado Warning, Tornado Watch, or Thunderstorm.

The Race Director, in accordance with the city and local law enforcement, has the authority to cancel the event. If safety conditions force the cancellation of the event, no refunds can be provided, since funds were already spent in preparation for race day.

In the event of cancellation, we will still make arrangements for all runners to receive their race medals, shirt, etc.

If the Event is canceled more than 24 hours prior to the start time: We will notify all participants by email. If Event is canceled less than 24 hours before the start time: We will notify all participants by email.  If Event is canceled during the actual event, on-site notification will be posted.

Will there be a Finish line party?

Yes, it’s called the Provo City Finish Line Party!! We will have amazing food, bounce houses, and face painting for kids. Please feel free to bring blankets and chairs to relax on at the finish line while cheering on your fellow runners!